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Frequently Asked Questions

Frequently Asked Questions

Features

What's the difference between an online faith community and a church website?

Your online faith community is more than a website. Every person of your church can participate as a member, including pastors, ministry and group leaders and administrators. They can add prayer requests, events, blogs and news announcements and reply. A church website is usually just a one sided information posting site with only one or two administrators publishing, kind of like a online church bulletin.

We already have a website, would this replace our current site?

It could or it could just be a stand alone faith community site that parishioners reach through your main website. The choice is yours.

What's the difference between OurPrayerCenter and other "social networking" sites.

Two big things: 1- you control the membership in your community. 2- OurPrayerCenter is faith and prayer focused and does not include all the other secular distractions and sometimes inappropriate content.

What kind of Ads are on the free Starter Plan?

We carefully screen the type of ads displayed to be aligned with our Christian values. The ads usually include products from Christian companies that provide goods and services targeting faithful people. We receive a small commission on the sale of products that are purchased through a clicked ad link.

Why are there Ads on the free Starter Plan?

It costs money to do the good work of faith building. We want the platform to be financially self sustaining and so advertising is one way to provide the necessary income to pay the costs of infrastructure and ongoing development. If the ads are not acceptable you can move up to the Basic Plan that has no ads. The more people that use the paid plans the less necessary advertising will become.

What happens if more parishioners join than our plan allows?

Nothing. If you are consistently over your limit for several months, we'll email you and ask you to upgrade. You'll never be blocked from allowing new members to join your community.

Accounts

Is the free Starter Plan really free forever?

Yes, we are committed to providing a great faith-based online community to every Christian church. You can start with our free forever plan and move into a advanced paid plan as your faith community grows.

Can I upgrade from the free plan to a paid plan?

Yes, We can upgrade your plan at any time. Just contact us through a support ticket and we'll handle it from there. Billing for the new plan will start the following month.

With paid plans, when will I be billed?

You'll be billed monthly on the day you enrolled or upgraded.

What payment methods do you accept?

We bill through Paypal, the leading online payment processor. Paypal accepts all major credit cards as well as their Paypal account.

Do I have to sign a fixed term contract?

Absolutely not; our plans are monthly. There is no contract or term agreement. You can cancel at any time.

Are there any setup fees or cancellation fees?

No setup fee or cancellation fees. We'll get you up and running for free. You can cancel a paid plan at any time. You'll only be billed through the current month.

Can I get a refund if I cancel?

No, unfortunately not. You'll only be billed through the current month in which you cancel.

Is my data safe and backed up?

We host your site on a industry leading, scaleable, cloud based architecture. All sites are backed up daily.

Is there a discount if I pay yearly?

Not at this time. We may offer a discount for yearly advance payment in the future.

I have more questions!

We are ready to answer your questions. You can click here to email us.

Don't see the answer you need?

Pleases visit our help center for more Frequently Asked Questions. Help Center

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Start building your private online community for your parish today. Upgrade to more features at any time as your community grows.

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